Terms Of Purchase

This page summarizes the purchase-related policies published by Aer. Shipping charges, available delivery methods, taxes, and final order details are shown during checkout and may vary by destination and order.

Orders and changes

If you need to change or cancel an order, contact support@aersf.com as soon as possible. Aer’s published guidance says changes can often be made while an order has not yet shipped.

Shipping and delivery

Transit times are estimates after an order leaves the warehouse. Review the Shipping Policy for the currently published delivery methods, eligibility, and destination details.

Returns and refunds

Return eligibility, condition requirements, return steps, and any applicable fees are described in the Return Policy. Approved refunds are issued to the original form of payment, as described there.

Product service

For manufacturing-defect coverage and service requests, review the Service Policy.

For questions about an order, contact Customer Support. Website access and use are covered by the Terms Of Use.